Driving Change Successfully
Connecting Strategy, Culture, and Emotion Effectively
I believe that change is only successful when organizations integrate the human, strategic, and cultural dimensions. My drive is to bridge science and practice, empowering organizations to embrace change as an opportunity, move beyond outdated approaches, and design sustainable transformation processes both strategically and emotionally.
Companies and Organizations Face 3 Core Challenges in Change Projects
Digital Transformation
and AI
The introduction of AI and automation transforms jobs, skills, and culture. Change management helps organizations tackle these challenges sustainably and strategically.
Demographics
and Labor Market
The talent shortage demands attractive working conditions and flexible models. Resilience, employee motivation, and psychological safety are becoming increasingly crucial in change management.
Leadership
in Transition
Leaders ensure efficiency, develop strategies, and nurture company culture. Change requires emotional intelligence and the ability to bridge teams, generations, and stakeholders.
The Central Solution Approach
A systemic approach integrates strategy, culture, and emotions to successfully shape transition states and sustainably prepare organizations for future challenges.
Selected Project Examples
ServiceNow Implementation for Future-Proof Service
Situation: Service processes were outdated, inefficient, and lacked standardization, with customer-centric competition demanding faster, modern solutions.
Solution: Agile implementation of ServiceNow with active employee participation.
Benefits:
- Early involvement reduces change resistance
- Change Agent Network enhances communication and transparency
- Sustainable OCM skills foster long-term adaptability
Cultural Transformation in the Financial Sector
Situation: Lack of adaptation to flexible work models and emotional barriers in transformation processes burdened the organization.
Solution: Emotion-based change management focusing on resilience and psychological safety.
Benefits:
- Improved employee retention through flexible work models
- Strengthened resilience through emotional support
- Enhanced collaboration through cultural and informal dynamics
Media Industry Transformation
Situation: Declining TV audiences and outdated business models threatened competitiveness in a disruptive market.
Solution: Systemic change approach with emphasis on digital competencies and cultural transformation.
Benefits:
- Development of new business models for sustainable growth
- Promotion of digital skills and adaptability
- Strengthened external impact through innovative communication strategies
Emotions as Drivers of Success
Situation: Emotional barriers and a lack of team cohesion hinder change processes and complicate successful transformations.
Solution: Using concepts for dealing with emotions to systematically overcome resistance and foster emotional intelligence.
Benefits:
- Emotional barriers are identified and removed early
- Team cohesion is strengthened, improving collaboration
- Motivation and acceptance of change increase sustainably
Confidential discussions form the foundation for planning and implementing successful change projects.
My Services as a Senior Advisor
Change Strategy
- Support in developing a change strategy focused on clear goals: why change is needed and what to address
- Coaching of internal change leaders to establish new behaviors within organizations
- Creating targeted approaches for effective change implementation
Roadmap & Implementation
- Designing the future target organization
- Developing an implementation roadmap answering the questions of why, what, how, and when
- Defining transitions with an explicit focus on the “emotion” factor
Organizational Development
- Analyzing formal and informal structures and cultures within organizations
- Defining design and implementation options for organizational changes
- Emphasizing the emotional aspects of change and their impacts
Communication
- Creating a tailored communication strategy
- Developing specific content formats for appropriate channels
- Executing the plan, evaluating feedback, and deriving improvements
If you would like to learn more about my change approach or need specific project support, feel free to reach out to me.